Nintendo Redesigning the Joy-Con
Via IGN - "Nintendo has been working on a fix for the Joy-Con for some time now, with a variety of software fixes through numerous firmware updates. However, the issue itself mainly concerns the placement of the antenna housed inside of the left Joy-Con controller. That said, there's only so much that software updates can do to help. So an internal redesign of the Joy-Con appears to be Nintendo's best bet for an actual fix.
Details on when we'll see this new Joy-Con replacement remain sparse, but it's still nice to know that Nintendo is finally working on a resolution for this famously longlasting issue that's been plaguing the Switch. Nintendo's official response to the outcry of complaints which began back in March of last year reads as follows:
"The number is not significant. The total number of repair or replacement requests for Nintendo Switch, including for Joy-Con, is consistent with what we’ve seen for any new hardware Nintendo has launched."
Reports like these are always a comfort to me, and I'm sure they are for gamers all over as well. As a consumer, you hope that the companies you support will do what they can to support you as well. Listening to feedback and fixing issues before they become an unbearable hassle is the perfect way to keep your customers happy. Thanks to the constant connectivity of WiFi on all major consoles, companies now have it easier than ever in terms of updating their software whenever an issue occurs. In this regard we're seeing Nintendo go one step further and actually redesigning their core controller for the Switch.
I've been one of the lucky ones and haven't experienced any issues with my Joy-Con controllers. I will say I play the majority of my Switch games in handheld form, where this issue most likely wouldn't arise. However with the amount of people who use the kickstand for the screen, or just use a TV/monitor setup, there is a need to address the internal design of the controller. As Filip Miucin mentions, "...the issue itself mainly concerns the placement of the antenna housed inside of the left Joy-Con controller." As of now I'd imagine only the people who have filed complaints will be given the new controllers. It'll be interesting to see if they issue a recall of any type. Little is known about what the new design will look like. I truly couldn't imagine any radical change in the outward appearance as the current design lends itself well to the handheld portion of the system. While we wait for more details, credit goes to Nintendo for putting forth a strong effort to keep their customers happy.